Can I cancel a cryptocurrency transaction?

In accordance with the inherent features of digital currency protocols, it is not possible to cancel or modify a transaction once it has been initiated. This characteristic provides merchants with the assurance of secure transactions, without the threat of chargebacks. However, it is important for users to exercise caution when initiating transactions, as they cannot be reversed, except in cases where the recipient agrees to return the funds voluntarily.

For further inquiries, please reach out to our support team at [e-mail] to open a Customer Service Ticket. To help us serve you better, please provide the following information when contacting us:

• Your full name

• Email address associated with your account

• Any additional information that can assist us in identifying you and your transaction, such as transaction ID or account number.

We require this information to open a Customer Service ticket. Without it, your complaint email will be considered premature and will not receive a response.